Tuesday, November 2nd, 2010 at
6:00 pm
I recently got a coupon for steam carpet cleaning (deep clean) for for 3 rooms. Well, when I got the quote and told the lady everything that I wanted done and asked for the exact price she said 0 even. I agreed and set the date.
Well, when the men came and started saying their prices, I said that I had a coupon. They saw my dogs, which aren’t house dogs, and really pushed me into getting a sanitizer and pet enzyme. Which was a buttload of money. They put a guilt trip on me and said it would be better for my baby to have disinfected carpets. Wouldn’t the steam have killed all the bacteria anyways?
When they finally added up everything it came out to 0, which I promptly declined. It was way over my budget and was no was feeling a bit taken advantage of. I had called my husband right away and they dropped the price to 0. It was still over my budget and he clearly looked annoyed by my stubbornness.
After trying to cut rooms , he was only willing to drop the price more dollars. So, it seemed that for more I could get everything done so I took the bait.
I felt bullied and frustrated that I was forking over almost 0 when I had a coupon for a 3 room deep cleaning. Now, I have to pay with all these additionals and the living room counted as 2 rooms plus the hallway.
I thought I would feel better once the carpet was cleaned.
Well, that was just another slap, I had to tell them to go over the hallway again because you could still see the dark trail. There are still spots in my room and the living room. The carpet left a foul odor even when I payed extra for that not to happen. For 0, I expect the carpet to be spotless!!!
I feel ill, I will most likely invest in a steam machine and do it myself.
For your information pick, I did pay after everything was said and done. I didn’t at first agree to the extras.. I just assumed that deep cleaning meant I was getting my carpets cleaned
thoroughly.
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